Terms and Conditions

Terms of Use for Socratic Solutions Inc.  Please Read Document Carefully

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://socraticsolutions.us website (the “Service”) operated by Socratic Solutions (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.  Anyone who places an order with Socratic Solutions Inc. is simultaneously confirming that they are at least 18 or 21 years old, depending on customer’s local jurisdiction.

Please note that our products are not intended for human consumption. We sell incense and soap-making ingredients only. What end users decide to use our products for is ultimately their decision. All of our products are tested for e. coli, listeria, salmonella, heavy metals, yeast, and mold because we believe that pure and clean products make the best smelling incense products.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, you will not be able to move forward with us, but please reach out if any clarifications are needed.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. By creating an account, you may be automatically enrolled in our periodic newsletter, which you may also opt-out of at any time by clicking the Unsubscribe link contained in any newsletter email or by reaching out to our customer support team through the Contact Us page.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Socratic Solutions and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Socratic Solutions.

Socratic Solutions has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Socratic Solutions shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. Socratic Solutions cannot know the current legal status of kratom in all jurisdictions, thus it is buyer’s responsibility to know kratom’s legal implications in his respective jurisdiction.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Shipping

Our mission is to provide lightning-fast shipping at no charge to the consumer.  However, please note that all of control over your package’s delivery is in the hands of USPS once your item is either picked up or dropped at a USPS location.  USPS is notorious for missing their promised delivery times and we have seen even Express packages take up to four days to arrive even after being shipped within two hours of order placement and being accepted before USPS’s cutoff time.  Our commitment to you is that we will ship all orders same-day if placed before 1 pm EST Monday through Saturday.  Although USPS does not honor their guarantees or refund policies, we will do our best to help rectify any problems caused by them.  Simply reach out to us with any concerns and we will be happy to discuss.

Contact Us

If you have any questions about these Terms, please contact us.